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Our services

Celtic knots have been visualised for thousands of years. They are endless interwoven figures, without a beginning or an end.  They symbolise continuity and interconnectedness, values we bring into our global business services and transformation advisory work. 

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Services

Operating model design

Pragmatically design, challenge, and optimise the way your team works, helping it to be integrated, self aware, and self correcting.

Business solution design

Design and implement new business capabilities, services, and solutions, using a process led methodology. Extend the use of your GBS organisation into sales, marketing, compliance, legal and beyond.

Transformation management

Plan and implement the approach to building or changing your GBS, bringing all stakeholders into the process.

High performance outsourcing

Get the benefits of outsourcing by matching the approach to the intent.  I have some tricks and techniques to help you get the value you expect.

Hands-on ad interim leadership

I love getting my hands dirty and helping to solve business problems.  Talk to me about part-time or full-time ad interim work within my areas of expertise. 

Internal consulting team leadership

Having run a 400 person internal consulting team, and been a consulting partner in several organizations, I can help establish and run a strong motivated team.

Deliverables

  • Philosophy

  • Competency model

  • Roles and responsibilities

  • Processes and controls

  • Socialisation and alignment with stakeholders

  • Value scan and ideation

  • Project design and implementation

  • Methodology development

  • Process led design

  • Process excellence

  • Transformation planning

  • Team coaching

  • Portfolio management

  • PMO structure

  • Change management approach

  • Sourcing strategy

  • RFP and selection

  • Transition

  • Relationship development and contract management

  • Remediation and refreshment

  • Innovation

  • GBS leadership

  • Relationship led business development

  • Transformation leadership

  • Solution development

  • Internal consulting team management

  • Outsourcing management

  • Consulting team establishment

  • Leadership coaching

  • Culture building

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